Infillery

Terms of Service

Effective 5 October 2026

About these terms

These terms form an agreement between you and Happtix Limited when you create or use an Infillery account. Contact us at hello@happtix.com.

Registered in England and Wales. Company number 17460263.

Registered office: 8 Kempton Close, Runcorn, England, WA7 4YZ.

Accounts and beta access

  • You must provide accurate account details, keep your login secure and use only your own account.
  • Private-beta access may be approved, paused or withdrawn. Beta features may change, fail or be unavailable and are provided for evaluation without a service-level commitment.
  • If you are under 18, a parent or guardian must approve your use and take responsibility for the account and any purchases.

Your artwork and permitted use

You keep ownership of artwork you upload. Files created on the Free plan are licensed for personal, non-commercial use only and must not be used to manufacture products for sale. While your paid or complimentary Maker access is active, you may manufacture and sell physical products from eligible print files. Commercial rights end when Maker access ends: you must stop accepting new commercial orders and manufacturing new stock. You may complete customer orders already accepted and paid for while access was active, provided they are fulfilled within 30 days. Studio source files and downloads may not be resold, shared or redistributed as digital products.

You grant us a limited licence to host, copy and process your content only as needed to operate, secure and improve Studio. You are responsible for confirming that you have permission to upload and use every image, name, character, logo, likeness, prompt and reference. Maker access does not grant rights in third-party material. Do not use Studio to infringe copyright, trade marks, design rights, privacy, publicity or other rights.

Infillery free designs

Free designs that Infillery publishes, such as free charm packs and the free pieces of a design set, are for personal, non-commercial use: you may print them for yourself or as gifts. You may sell physical prints of them only while your paid or complimentary Maker access is active. Nobody may share, sell or upload the digital files.

Shared files

Anyone who downloads a file from a share link may print it for personal, non-commercial use only. They may not sell prints of it, or share, sell or upload the file elsewhere. A member’s own commercial rights under Maker are not passed on through a share link. Members must only share files they have the rights to share.

AI output

AI output can be inaccurate, unexpected, similar to output supplied to someone else, or unsuitable for manufacture or sale. We do not promise that an output is unique, capable of copyright protection or free from third-party rights. You must inspect and test every design and printable file before relying on, selling or distributing it.

Manufacturing safety

SVG and 3MF outputs are design aids, not certified manufacturing instructions. You are responsible for printer settings, materials, testing, product safety, choking and magnet hazards, labelling, age suitability and compliance with laws that apply to products you manufacture or sell. Small parts and magnets can cause serious injury and must be kept away from children unless the finished product has been appropriately assessed.

Plans, credits and subscriptions

  • Plan features and allowances are shown before purchase. Free print-file exports are a one-time account allowance. Maker and Maker Pro print-file exports reset each billing period and unused exports do not carry forward.
  • Each AI provider request may use a credit, including a request that begins successfully but does not return an image. Requests blocked before reaching the provider do not use a credit. Included Maker AI credits are added after a paid billing period is confirmed.
  • Paid plans renew at the displayed interval until cancelled through the billing portal. Cancellation normally takes effect at the end of the paid period.
  • You can move between Maker and Maker Pro at any time. Moving to Maker Pro is charged straight away for the rest of the current billing period. Moving to Maker credits the unused part of Maker Pro against your next bill. Included AI credits are topped up to the Maker Pro amount for the current period rather than added twice.
  • Prices and future renewals may change only after reasonable notice. Your statutory consumer rights, including any applicable cancellation or refund rights, are not affected.
  • When Maker or Maker Pro access ends, paid generation tools, new shop orders and commercial manufacturing rights are disabled. Existing files remain available for personal use subject to these terms and our retention policy, and already-paid customer orders may be fulfilled within the limited period described above.

Maker Shops

  • If you run a shop, you are the seller to your customers. Payments go to your own Stripe account, and you are responsible for your products, fulfilment, delivery, returns, refunds, disputes, customer service, product safety and your own tax obligations.
  • Infillery provides the shop software and takes a platform fee from each order’s product price, excluding delivery: 5% on Maker and 1% on Maker Pro, unless we agree a different fee with you in writing. Stripe charges its own fees as well. The fee is collected through Stripe when your customer pays.
  • Connecting your own domain to your shop is part of Maker Pro. If you move from Maker Pro to Maker, you cannot connect a new domain, and after reasonable notice we may stop serving a domain that is already connected.
  • We may change shop fees after reasonable notice. A change never applies to orders your customers have already paid for.

Acceptable use

You must not misuse the service, bypass limits, share access, probe security, upload malware, automate abusive requests, create unlawful or harmful material, impersonate others, or use content without the necessary rights. We may restrict or suspend access where reasonably necessary to protect users, providers or the service.

Availability and liability

We provide Studio with reasonable care and skill. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud, or your statutory consumer rights. Subject to that, we are not responsible for indirect or unforeseeable loss, lost profit, failed prints, marketplace decisions or losses caused by content you were not entitled to use.

Ending use and changes

You may stop using Studio and cancel a paid subscription through the billing portal. We may update these terms for legal, security or product reasons and will give reasonable notice of material changes. Continued use after the effective date constitutes acceptance where permitted by law.

Law and contact

These terms are governed by the laws of England and Wales. If you are a consumer, you retain any mandatory rights to bring a claim in the courts available to you. Please contact hello@happtix.com first so we can try to resolve a concern.